Many companies assign in-house IT staff to perform the necessary preventive tasks to prevent or reduce server and application downtime. The problem is that to do it effectively and consistently, it requires documented processes and controls that are monitored.
Most businesses today run a lean IT staff. This means that the IT staff is kept very busy just keeping up with day-to-day trouble calls and a few projects. Preventative maintenance does not have the same sense of urgency and is not as fun as new projects; therefore, preventative maintenance is commonly skipped. Statistics on down servers without preventative maintenance includes a substantial number of calls from companies who opted to take care of the preventive tasks themselves.
A number of organizations prefer Preventative Server Maintenance because they would rather use their internal resources for day-to-day needs or projects. They know that Assurance Group’s processes will provide consistency and documented results for each server.